Information

Delivery information

FREE SHIPPING to all EU countries for orders above 100 € !

Delivery is made via priority airmail with tracking number.

Package dispatch is made during the same day the order was received.

Minimum order amount is 6 €.

Payment is made via credit cards (PayPal) or Wire Transfer.

 

Product warranty

Warranty period is specified separately for each product (DOA *, 3, 6, 12 months)
The warranty covers any manufacturing defect of  the product.

* DOA - defective at first use, the faulty product can be reported within 24 hours of taking over your delivery.

Product complaints

Faulty product needs to be delivered via mail to:

  • Universal technics d.o.o., Širolina 7, 10000 Zagreb, Croatia

The product has to be sent with a detailed fault description and order number in which the product was ordered.

After testing and determining the cause of failure within 3 working days, a replacement will be sent to your address.

The costs of shipping the product to a complaint or return of the product are on the buyer.

Instruction manual

Instructions for use are included with the individual products,

Please contact us if you need help or an explanation.

 

 

MTMstore Ul. Crvenog križa 31 Zagreb, HR 10000 Hours: